Disclosure of Complaints

1. Our Commitment

At Muthyam - Connect Friend, user safety and satisfaction are our top priorities. We maintain a zero-tolerance policy against abuse, fraud, and violations of our community guidelines.

2. How to File a Complaint

If you experience any issues, you can file a complaint through:

• In-App Reporting: Use the "Report" button available on user profiles and during active calls.
• Email Support: Send detailed information and screenshots to our support email.

3. Resolution Process

All complaints are reviewed by our moderation team within 24 hours. Actions taken may include warnings, temporary suspensions, or permanent bans from the platform depending on the severity of the violation. Decisions made by our moderation team are final.